Get started with a trial version for free
and use as much as you need.
We provide various products so you can select any of them to suit your environment.
Application
Billing unit : vCPU / CPU core
Dimension: Consists of ID and a pair of name and value to distinguish metrics from the Cloud Provider.
Based on 1 month, plus VAT
(free for 15 days)
(vCPU / CPU core)
Server
Billing unit : Server host / VM
When converting to subscription, the servers used for free are converted to paid services.
Dimension: Consists of ID and a pair of name and value to distinguish metrics from the Cloud Provider.
Based on 1 month, plus VAT
(up to 5 units)
(Server host / VM)
Kubernetes
Billing unit : Container, App Container
App Container: Container with WhaTap Application Monitoring applied
Dimension: Consists of ID and a pair of name and value to distinguish metrics from the Cloud Provider.
Based on 1 month, plus VAT
(free for 15 days)
(per Container)
Database
Open Source DB
Billing unit : Server host / VM
MySQL(MariaDB), PostgreSQL(EDB), Cubrid, Altibase, Redis, MongoDB
Dimension: Consists of ID and a pair of name and value to distinguish metrics from the Cloud Provider.
Based on 1 month, plus VAT
(up to 5 units)
(Server host / VM)
MySQL(MariaDB), PostgreSQL(EDB), Cubrid, Altibase, Redis, MongoDB
Log
Billing unit : million logs Unit
1 Log Unit: 1 day retention, 1 log event
Based on 1 month, plus VAT
Billing unit : 1 million logs Unit
(million logs Unit)
URL
RUM
Billing unit : 1,000 sessions
Session: Connection period from page entry to page exit
Session duration is up to 4 hours.
It resets the session after 15 minutes of no interaction with the web application.
Based on 1 month, plus VAT
Session Replay
- Session Replay is not included in the basic subscription and is offered as an add-on feature.
- Session Replay data is billed separately only for sessions where such data is recorded.
(Free for 15 days)
(Per 1,000 sessions)
(Per 1,000 sessions)
GPU
MIG (Multi-Instance GPU): Enables a single NVIDIA GPU to be partitioned into multiple independent instances for concurrent use
Based on 1 month, plus VAT
(per GPU physical device)
(per GPU physical device)
(per GPU physical device)
(per GPU physical device)
OpenMetrics
Cardinality refers to the number of unique time series generated by the combination of labels in Prometheus metrics. For example, if a single metric has labels such as instance, job, and pod, the unique time series created by their combinations represent the cardinality. [Learn more]
Low resolution supports collection intervals of 1 minute or longer, while high resolution supports sub-minute, second-level collection intervals.
Based on 1 month, plus VAT
(per 100 cardinality)
(per 100 cardinality)
NMS
Billing unit: Device
When converting to a paid plan, servers previously using the free plan will be converted to paid.
Based on 1 month, plus VAT
(Free for 15days)
(Per device)
Cloud
Billing unit : dimensions
Dimension: Consists of ID and a pair of name and value to distinguish metrics from the Cloud Provider.
Server 1VM: 10 dimensions for free
APP. 1Core: 10 dimensions for free
Database commercial 1Core: 10 dimensions for free
Database Open source 1Instance: 10 dimensions for free
Kubernetes APP. 1Core: 10 dimensions for free
CSP metric inquiry fee may apply.
Based on 1 month, plus VAT
(for each dimension)
Container
Billing unit : Container
Based on 1 month, plus VAT
(free for 15 days)
(per Container)
Billing meter
You can calculate the usage fee for a SaaS product in advance.
Select a service to use and then enter the usage amount.
You can view the estimated usage fee.
FAQ
We answer the questions you may have regarding the products and fees.
Q. How can I register the payment information?
2. In the [Payment Information] menu, select the [Register your payment information] button.
3. Enter your payment information, select a payment method, and then enter additional information.
4. Lastly, set values for [Billing Information].
For more information about payment, see the following link.
https://docs.whatap.io/en/management/billing#register-pay
Q. If I register my payment information, will the payment be made immediately?
Q. How can I convert my project to subscription?
2. Check the complete list of projects for your user account.
3. Select a desired project to convert to subscription, and then select the [Subscribe] button.
For more information about [Project Subscription], see the following link.
https://docs.whatap.io/en/management/project-subscription#subscribe
Q. Can't multiple accounts have the billing role for a project at the same time?
Q. How can I change the payment account?
2. Log in with your payment account and then invite new payment accounts as project members.
3. Allow the invited member’s [Billing] role.
For more information about transferring the billing role, see the following link.
https://docs.whatap.io/en/project/project-auth#transferpayauth
Q. How do the browser monitoring products count sessions?
A session lasts up to 4 hours and ends if there is no interaction with the web page for 15 minutes after visiting the page.
If you visit the page after 15 minutes, it is counted as a new session.
Q. How are costs calculated for Cloud monitoring products?
In addition to the monitoring fee, additional data call costs are incurred for each CSP.
For more information about the data call rate, see each CSP website.
For more information about dimensions, see the following link.
https://docs.aws.amazon.com/ko_kr/AmazonCloudWatch/latest/APIReference/API_Dimension.html
Q. What do metrics and dimensions mean?
By dimensions, you can define which server the metrics belong to, where they are located, and what their values are.
Gor more information, see each CSP website.