WhaTap x ilert: From AI-Native Observability to AI-First Incident Response

WhaTap Labs has officially completed its native integration with ilert, a global AI-first incident management and on-call platform. This partnership connects WhaTap’s AI-native unified observability with ilert’s intelligent alerting and escalation capabilities, enabling DevOps and IT operations teams to transition seamlessly from detection to resolution within a single automated workflow.

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About ilert

ilert is a global SaaS platform specializing in AI-driven incident response and on-call management. Trusted by leading enterprises such as Vodafone and IKEA, ilert helps organizations intelligently group alerts, route incidents to the right stakeholders, and automate escalation policies. Its AI-assisted communication features enable teams to coordinate efficiently while maintaining high operational resilience.

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Key Benefits of the Integration

The WhaTap–ilert integration transforms observability into immediate action. When WhaTap detects anomalies across infrastructure—including Kubernetes clusters, servers, and databases—alerts are routed directly to ilert via native integration.

• Instant Notification: ilert ensures the right on-call engineer is notified via voice, SMS, or mobile push based on predefined schedules.
• Automated Workflows: ilert enriches WhaTap alerts with automated escalation and AI-assisted communications.
• Proactive Reliability: By connecting root-cause visibility with rapid execution, teams can minimize downtime and maintain resilient digital services.

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How It Works

Once integrated, the incident response process is fully automated:

1. Detection: WhaTap continuously monitors performance and identifies anomalies in real-time.
2. Routing: Alert events are automatically sent to ilert.
3. Response: ilert identifies the appropriate responder based on on-call schedules and triggers high-priority notifications, ensuring a swift resolution.

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Getting Started

The WhaTap–ilert integration is now available for all users. Organizations can now automate their incident response workflows and strengthen operational readiness.

For setup guidance and documentation, please contact us or visit WhaTap Docs page.